About Us

Discover our commitment to excellence. We deliver impeccable service with absolute discretion and the highest level of professionalism. Everything we do is driven by a passion for excellence.

Reliability at the Core of Our Commitment

YCARE is committed to providing meticulous service, built upon discretion, attentiveness, and professionalism. Driven by a genuine culture of premium service, our teams ensure precise and attentive support from the initial booking to the conclusion of your experience.

Our experienced, English-speaking chauffeurs possess extensive knowledge of their operating regions and adapt their driving, demeanor, and logistical planning to the specific requirements of each journey. Their paramount objective is to ensure a seamless and pleasant journey, carefully considering your expectations and the context of your travel.

Committed to quality and reliability, we meticulously attend to every detail to deliver a consistent, expertly managed service fully aligned with your expectations.

Book with Confidence

Your information is handled with the utmost confidentiality. Gain instant access to an exclusive service, meticulously designed for your peace of mind.

A Commitment to Tailored Service

This luxury chauffeur service prioritizes responsiveness to meet your requests and requirements. With an operational office accessible 24/7 and available for real-time communication, YCARE has assembled a team of experienced, punctual, and adaptable chauffeurs ready to meet your every need. These core values form the foundation of a company fully committed to operational efficiency, ensuring exceptional service.

Chauffeurs

This luxury chauffeur service prioritizes responsiveness to meet your requests and requirements. With an operational office accessible 24/7 and available for real-time communication, YCARE has assembled a team of experienced, punctual, and adaptable chauffeurs able to meet your every requirement. These core values form the foundation of a company fully committed to operational efficiency, ensuring the delivery of exceptional service.

YACINE ZAHRAOUI

Founder

Yacine Zahraoui founded YCARE in 2019, driven by a simple conviction: service holds true value only when delivered with sincerity, commitment, and mastery. Prior to establishing the company, he worked in an environment where precision, discipline, and responsibility were non-negotiable. These formative years profoundly shaped his professional philosophy: preparation, anticipation, stress management, and a strong sense of duty became ingrained principles.

It is this culture of exacting standards that he chose to apply to high-end transportation. For him, driving is not merely about transporting someone from point A to point B. It is about accompanying an individual through a moment of their day, sometimes significant, sometimes discreet, but always unique. Every experience must be seamless, expertly managed, and respectful of both the client’s privacy and their expectations.

With YCARE, he has progressively built a company in his own image: rigorous in its organization, meticulous in its attention to detail, and discreet in its approach. To realize this vision, he has also assembled a carefully selected internal team, that shares the same values of diligence, consistency, and reliability. Together, they operate with a shared commitment to high standards and client respect, ensuring an impeccable continuity of service.

Guided by the principle that a service is truly successful only when its comfort is the sole noticeable aspect, Yacine Zahraoui continues to instill a demanding and authentic vision at the heart of a company dedicated to operational excellence.

Book with Confidence

Your information is handled with the utmost confidentiality. Gain instant access to an exclusive service, meticulously designed for your peace of mind.

FAQ

All relevant questions regarding our services.
1What services does YCARE offer?
YCARE specializes in premium transport and executive support for business leaders, corporations, and private clients. We provide professional travel, airport/train station transfers, long-distance journeys, event services, and bespoke solutions.
2How can I book a chauffeur?
You can book: • via our online booking system, • via our mobile application Download here, • or by phone. A confirmation will be sent to you as soon as the reservation is registered.
3What types of vehicles do you offer?
Our fleet includes sedans, premium vans, and motorcycle taxis. All vehicles are recent models, meticulously maintained, and engineered to provide comfort, safety, and efficiency.
4Are the chauffeurs certified?
Yes. All our chauffeurs hold a professional VTC (Chauffeur-driven Vehicle) license and regularly undergo internal training. They adhere to YCARE's standards: service excellence, discretion, and safety.
5Do you provide long-distance journeys?
Yes. YCARE operates long-distance journeys throughout France and Europe.
6Do you offer airport and train station transfers?
Yes, with real-time tracking of your flight or train, and a personalized welcome upon your arrival.
7Do you provide services for corporate clients?
Yes. For key accounts, YCARE offers preferential rates upon signing an exclusive contract. We also provide dedicated support to efficiently manage professional travel.
8How are your rates calculated?
Our rates depend on: • the nature of the service (single journey, hourly charter, long-distance), • the requested itinerary.
9What payment methods do you accept?
Payment Terms • Online or app reservations: prepayment by credit card. • Phone reservations: credit card details secured over the phone. • Key accounts: end-of-month invoicing with 15-day payment terms.
10Is confidentiality guaranteed?
Yes. All our chauffeurs and staff are bound by a strict confidentiality agreement. Discretion is a cornerstone of our service.
11Can you accommodate assignments with extended duty periods?
Yes. Private hire vehicle (PHV) chauffeurs are not subject to daily service hour limitations, unlike taxis (e.g., Parisian taxis are limited to 11 hours). Therefore, YCARE can provide long, flexible services tailored to our clients' requirements.
12How can I cancel or modify a reservation?
You can cancel or modify: • by phone, • or directly via the mobile application. Cancellations are free of charge up to 24 hours prior to the scheduled pick-up time. However, we advise our clients to consult our General Terms and Conditions of Sale, available on our website and within the application (under the 'About' section).
13Do you offer last-minute services?
• Motorcycle taxi: immediate booking service available. • Other vehicles: please contact us by phone. We will inform you of the estimated arrival time, which you may then accept or decline.
14Do you serve private clients?
Yes, for private travel, events, evenings, weddings, and other ad-hoc requirements.

Book with Confidence

Your information is handled with the utmost confidentiality. Gain instant access to an exclusive service, meticulously designed for your peace of mind.